Privacy Policy & Terms
How we collect, use, and protect your information — including text messaging from Bluffs Electric.
Last updated: May 5, 2026
Introduction
Bluffs Electric ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us, request an estimate, apply for a job, or use our website, how we use that information, and the choices you have regarding it.
Information We Collect
We collect information you provide to us directly, such as your name, phone number, email address, mailing address, and the details of any service request or job application you submit. We may also collect limited technical information about your visit to our website (such as device type and pages viewed) through standard analytics tools.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule and perform services, send appointment reminders and billing notifications, evaluate job applications, and improve our services. We do not sell your personal information.
Text Messaging (SMS)
Bluffs Electric will be collecting opt-in verbally from our customers. Customers will be able to opt in to receive messages either in person at our physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide a phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and that they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent". Customers will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
By submitting this form and signing up for texts, you consent to receive text messages from Bluffs Electric at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. We may share information with service providers who assist us in operating our business (for example, scheduling, dispatch, payment processing, and SMS delivery), and we may disclose information when required by law.
Your Choices
You can opt out of text messages at any time by replying STOP. You can request that we update or delete your information by contacting us using the details below.
Terms & Conditions
Bluffs Electric will be collecting opt-in verbally from our customers. Customers will be able to opt in to receive messages either in person at our physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide a phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and that they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent". Customers will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
By submitting this form and signing up for texts, you consent to receive text messages from Bluffs Electric at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Contact Us
If you have questions about this Privacy Policy or our Terms, contact Bluffs Electric at 1315 9th Ave, Council Bluffs, IA 51501, (712) 325-1537, or contact@bluffsservices.com.